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Delivery & Return

Delivery Terms

  • Free delivery in 2 to 5 business days for orders over £40 (England and Wales)

  • The 1 to 2 business days delivery service applies to most orders placed before 1 pm (between Monday-Friday)

  • All courier delivery services are subject to stock availability.

  • Delivery times cannot be guaranteed.

  • No delivery services are available on bank holidays or weekends. We do not deliver outside mainland UK and Northern Ireland; this includes BFPO addresses.

  • During this busy period, our delivery services may be affected.

  • Free Delivery on orders over £200 for Scotland, Northern Ireland and other parts of the UK.


The Buyer can contact to claim a refund or replacement.

The Return and Refund process of a Product may be subject to additional terms depending on the nature and category of the Product. Any such additional terms may be specified on the Website or be intimated by the Seller at the time of the purchase of the Product.

Before accepting the delivery of any Product(s), the Buyer shall reasonably ensure that the Product(s) packaging is not damaged or tampered with.

The Buyer agrees that if the Seller does not accept the returned Product, then Ansio shall have the right to liquidate or sell those Products and give all the valid title, rights, and interests, including warranties and other collaterals and benefits associated with those Products (as the Buyer would have received from the Seller) to any third party to whom those Products are sold.


The Buyer will not be eligible for refund or replacement in the event of false, frivolous, or baseless complaints regarding the delivery or quality of the Products.

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